Business Process Outsourcing (BPO)

Simplify Operations. Amplify Results.

At Reside Horizon, our Business Process Outsourcing (BPO) services help companies operate smarter by taking care of the everyday processes that keep business moving.
We manage essential back-office and customer-facing tasks, allowing you to focus on growth, innovation, and your core strengths.

From finance to customer support, we deliver cost-efficient, high-quality solutions that improve performance and scalability — without the stress of managing internal resources.

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What is BPO?

Business Process Outsourcing involves delegating non-core but vital functions to an expert partner. Instead of hiring and managing large in-house teams, businesses use our offshore professionals to handle repetitive, time-consuming processes with accuracy and reliability. With Reside Horizon, you get the best of both worlds — efficiency and expertise — without the overheads of traditional staffing.

Our BPO Services

Finance & Accounting Outsourcing

Accuracy that powers confidence.
We manage bookkeeping, reconciliations, accounts payable/receivable, and payroll — ensuring your finances are organised, compliant, and transparent.

Customer Support & Helpdesk Solutions

Delivering service that builds loyalty.
Our trained customer service teams handle inbound and outbound communications, email and chat support, and after-sales assistance — ensuring every client interaction reflects your brand values.

Data Entry & Document Processing

Efficiency through precision.
We handle data capture, cleaning, and management with advanced accuracy and confidentiality — freeing your teams to focus on analysis, not administration.

IT & Technical Support

Technology that runs without interruption.
Our technical professionals monitor systems, manage service requests, and provide remote troubleshooting to keep your business operations running smoothly.

Admin & Back-Office Support

Dependable support for daily operations.
From scheduling and file management to CRM updates and reporting, our admin specialists streamline your back-office processes to save time and reduce workload.

Supply Chain & Operations Support

Structure. Control. Efficiency.
We assist in inventory tracking, vendor communication, order management, and logistics coordination — ensuring smoother operations across the supply chain.

Our BPO Advantage

Streamlined workflows and process efficiency
Reduced overhead and increased profitability
24/7 support coverage for global operations
Enhanced data accuracy and faster turnaround times
Let’s Talk About Your Business Goals

Connect With Global Outsourcing Experts

Whether you’re looking to scale your business, streamline operations, or access world-class talent — Reside Horizon makes it simple.

We specialise in Knowledge Process Outsourcing (KPO), Business Process Outsourcing (BPO), and Customer Support Solutions, helping companies worldwide reduce operational costs and increase efficiency through smarter outsourcing.

Corporate Office

Unit 1, 103 Central Drive, Henderson, Auckland, New Zealand

Philippines Office

Unit 1603-1604, 16th Floor, Prestige Tower, F. Ortigas Jr. Rd, Ortigas Center, Pasig City, Metro Manila, Philippines

WhatsApp / Phone
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